PECR Compliance Policy

[Effective Date: 2 January 2025] 

 

At Cure & Travel by Horizonius Ltd., we are committed to ensuring compliance with the UK Privacy and Electronic Communications Regulations (PECR) 2003 (as amended), alongside the Data Protection Act 2018 and UK GDPR. This policy outlines how we handle electronic communications, marketing, cookies, and related technologies to protect your privacy while using our services or website. 

 

  1. Scope of Compliance

This policy applies to all electronic communications, including: 

  • Marketing emails, texts, and calls. 
  • Use of cookies and similar technologies on our website. 
  • Communications via online forms or other electronic means. 

By engaging with our services or visiting our website, you agree to the terms outlined in this policy. 

 

  1. Marketing Communications

We adhere to strict rules for electronic marketing: 

  • Consent Requirement: We will only send marketing emails or texts if you have provided explicit consent unless you are an existing customer who has previously purchased similar services (soft opt-in). 
  • Opt-Out Options: Every marketing communication will include a clear option for you to withdraw consent at any time. 
  • Telephone Marketing: We will not make unsolicited marketing calls unless you have given prior consent or are not listed on the Telephone Preference Service (TPS). 

Your Rights 

You have the right to: 

  • Object to receiving marketing communications without affecting your ability to use our core services. 

 

  1. Cookies and Similar Technologies

Our website uses cookies to enhance your browsing experience and ensure functionality. Under PECR, we must: 

  • Obtain your consent before placing non-essential cookies on your device. 
  • Provide clear information about the types of cookies we use. 

Types of Cookies We Use 

  1. Strictly Necessary Cookies: Essential for website functionality (e.g., login sessions). 
  1. Performance Cookies: Collect anonymized data for analytics purposes. 
  1. Functionality Cookies: Remember user preferences (e.g., language settings). 
  1. Targeting Cookies: Used for personalized advertising and tracking user behavior. 

You can manage cookie preferences through your browser settings or via the cookie banner displayed on our website. 

 

  1. Data Security in Communications

We implement robust security measures to safeguard your data during electronic communications: 

  • Use of SSL encryption for secure transmission of data. 
  • Regular monitoring of systems for unauthorized access or breaches. 

 

  1. Third-Party Data Sharing

We do not sell or lease your data to third parties for marketing purposes. However, we may share data with trusted service providers (e.g., healthcare providers, travel agencies) strictly for delivering services you have requested. All third-party providers are required to comply with PECR and UK GDPR standards. 

 

  1. Your Rights Under PECR

You have the following rights regarding electronic communications: 

  1. To be informed about how your data is used. 
  1. To request access to your personal data. 
  1. To object to direct marketing communications. 
  1. To request erasure of data used for marketing purposes. 

To exercise these rights, contact us at support@cureandtravel.com. 

 

  1. Complaints and Enforcement

If you believe we have violated PECR regulations, you can: 

  1. Contact us directly at support@cureandtravel.com to resolve the issue. 
  1. Lodge a complaint with the Information Commissioner’s Office (ICO) via their website (https://ico.org.uk). 

 

  1. Updates to This Policy

This policy may be updated periodically in response to changes in regulations or business practices. Any updates will be posted on our website with a revised effective date. 

 

For further information, please contact: 

Cure & Travel by Horizonius Ltd. 

124 City Road, EC1V 2NX, London, UK 

Email: support@cureandtravel.com 

Phone: +44 7960 033188 

By using our services or website, you confirm that you have read and understood this PECR Compliance Policy.