Code of Conduct
[Effective Date: 2 January 2025]
At Cure & Travel, we are committed to fostering a respectful, secure, and professional environment for all users, customers, partners, and stakeholders. By accessing and using our website (www.cureandtravel.com), you agree to adhere to the following Code of Conduct:
- Integrity and Honesty
All users are expected to provide accurate and truthful information when interacting with our platform. This includes, but is not limited to: Registering for consultations or services.
Submitting reviews or feedback. Communicating with our team or representatives.
Misrepresentation or falsification of identity, qualifications, or intentions is strictly prohibited.
- Confidentiality and Intellectual Property
Cure & Travel values and protects its trade secrets, know-how, and proprietary content. This includes all information regarding the company’s operational, administrative, and economic processes, as well as any material shared with users or partners. Users are prohibited from using, reproducing, distributing, or disclosing any proprietary content, materials, or trade secrets without prior written consent from Cure & Travel.
Breach of this clause may result in legal action, including but not limited to a claim for damages of up to £15,000 and further judicial, administrative, or criminal proceedings.
Additionally: Unauthorized copying or imitation of our website content, design, or business model is strictly prohibited. Any individual or entity found misusing confidential information may face cease-and-desist notices, legal action for damages, and reporting to relevant authorities.
- Prohibited Conduct
The following behaviours are strictly forbidden: Attempting to gain unauthorised access to our website, systems, or databases. Using false or misleading information to obtain sensitive or proprietary data. Selling, trading, or otherwise exploiting any content or information obtained from Cure & Travel for personal or commercial gain without explicit permission. Engaging in activities that compromise the security, integrity, or reputation of Cure & Travel.
- Respect for Others
At Cure & Travel, we are committed to fostering a respectful, inclusive, and welcoming environment for all users, regardless of race, gender, sexuality, religion, or background. We proudly support the LGBTQ+ community and embrace the power of diversity in all its forms. We expect all users to interact with others in a manner that reflects kindness, empathy, and respect. Harassment, discrimination, or any form of abusive behaviour—whether based on gender, sexual orientation, ethnicity, disability, or any other characteristic—will not be tolerated. Such actions may result in the immediate suspension or termination of access to our platform. We encourage open-mindedness, respect for differing views, and support for everyone’s right to feel safe and valued within our community.
- Termination of Access
Cure & Travel reserves the right to terminate access to its website, services, or contractual relationships with any party found in breach of this Code of Conduct. Termination may be enacted unilaterally and without liability on the part of Cure & Travel.
- Legal Rights and Remedies
In cases of breach of this Code of Conduct, Cure & Travel reserves the right to: File lawsuits for compensation of damages, including but not limited to claims of up to £15,000. Report violations to relevant judicial, administrative, or criminal authorities.
Pursue all available remedies to protect its interests and enforce this Code of Conduct.
- Updates to the Code of Conduct
Cure & Travel reserves the right to amend or update this Code of Conduct at any time to reflect changes in regulations, business practices, or technological advancements. Updates will be effective immediately upon posting to our website.
- Cookie and Data Protection Policy
Cure & Travel collects and processes data in compliance with GDPR and PECR. Users’ data will be: Collected only for legitimate purposes, such as service provision and performance analysis. Stored securely and retained only as long as necessary. Shared only with trusted third-party providers, where required, with user consent. For full details, refer to our Cookies Policy.
- Sustainability Commitment
Cure & Travel is committed to promoting sustainability in the health tourism and travel sectors. We aim to reduce our environmental footprint and encourage responsible practices throughout our operations. Our sustainability principles include:
9.1 Environmentally Responsible Travel
Partnering with travel providers and accommodation services that implement eco-friendly practices, such as reducing emissions, minimising waste, and conserving energy. Encouraging the use of direct flights and sustainable transportation options where possible to reduce carbon footprints.
9.2 Ethical Healthcare Partnerships
Collaborating only with clinics and healthcare providers that adhere to high standards of environmental and ethical responsibility. Supporting partners who use sustainable medical materials and promote waste reduction in clinical operations.
9.3 Digital Operations
Leveraging digital technologies to reduce paper use and minimise the need for physical resources in communication, consultation, and marketing efforts. Implementing energy-efficient solutions for hosting and maintaining our website and other digital platforms.
9.4 Raising Awareness
Educating our clients about the importance of sustainability in health tourism and providing guidance on how they can travel more responsibly. Supporting local businesses in partner destinations to ensure economic benefits are shared with the community.
By embedding sustainability into our operations, we strive to make a positive impact on the environment and society while delivering exceptional services to our clients.
- Contact Information
For queries regarding this Code of Conduct or to report a violation, please contact:
Cure & Travel by Horizonius Ltd.
124 City Road, EC1V 2NX, London, UK
Email: support@cureandtravel.com
Phone (UK): +44 7960 033188
